Terms of Service
Last updated: 15 November 2026
1. Parties and acceptance
StoreWave (storewave.gr) is owned and operated by RocketSavvy, a company based in Toronto, Ontario, Canada (rocketsavvy.com) ("RocketSavvy", "we"). These terms form a binding agreement between RocketSavvy and the business that creates a StoreWave account ("you"). By registering, starting a trial, subscribing or using the service you accept these terms. If you accept for a company, you confirm you have authority to bind it.
2. Business customers only
StoreWave is offered only to businesses and professionals acting for commercial purposes. You confirm you are not using it as a consumer. For that reason statutory consumer rights, such as the 14-day withdrawal right for distance contracts, do not apply.
3. The service
StoreWave lets you generate royalty-free background music with the StoreWave AI engine, curate playlists, create voice announcements or upload your own, assign playlists and promotions to your stores, and play them with the web player. The StoreWave AI engine is provided by us and its underlying suppliers may change at any time without affecting your rights under these terms.
4. Account and staff
Keep your login details confidential. You are responsible for all activity under your account and for your staff who open the player. You must give accurate company and billing details, including a valid VAT/tax number, and keep them current.
5. Free trial
New accounts receive two free AI song generations. No card is required. We may limit or end trials that appear abused (for example repeated accounts for the same business).
6. Plans, credits and packs
• Plans renew monthly until cancelled. The credits included in a plan are set at the start of each billing period and unused included credits are not carried over. • One credit is used per generated song. Credits are refunded automatically if a generation fails. • Credit packs are one-off purchases and are non-refundable once paid, except where the law requires otherwise. • Each plan limits the number of stores and simultaneous generations. Custom plans are governed by the written offer we agree with you in addition to these terms.
7. Prices, VAT and invoices
• All prices are in euros and exclude VAT and any similar sales tax. • RocketSavvy is established in Canada and is not established or VAT-registered in Greece. For business customers in the EU, the place of supply of our services is your country and the VAT reverse-charge mechanism applies (Article 44 and Article 196 of Council Directive 2006/112/EC and the corresponding provisions of your national VAT law, in Greece the VAT Code, Law 2859/2000). We therefore do not charge VAT, and you are responsible for accounting for it under the reverse charge. Our invoices state this. • You must provide a valid VAT/tax identification number at checkout. If you do not provide one, or it cannot be validated, we may refuse the order or add any VAT that becomes due. • Customers outside the EU receive invoices without VAT; any local taxes are your responsibility. • If a tax authority requires withholding or other deductions on payments to us, you must gross up the payment so we receive the full invoiced amount, unless the law forbids it. • Invoices are issued electronically through Stripe and are available through Manage billing in your account.
8. Payment, renewal and cancellation
Payments are processed by Stripe. Subscriptions renew automatically each month on the same card until you cancel. You can cancel at any time in Manage billing; access continues until the end of the paid period and no partial-period refunds are given, except where the law requires them. If a payment fails we may suspend paid features until it is settled. Disputing a payment without first contacting us may lead to suspension.
9. Price and plan changes
We may change prices or plan contents with at least 30 days' notice by email or in the app. Changes apply from your next renewal, and you may cancel before then.
10. Music, royalty-free licence and collecting societies
• Licence. Songs generated through StoreWave during an active paid or trial period are licensed to you on a non-exclusive, worldwide, royalty-free basis to play in your business premises and to use in your promotions. We do not charge royalties for this use. • Collecting societies. The songs are generated by AI for StoreWave and are not part of the repertoires administered by Greek collecting societies such as AEPI, AUTODIA and GEA (which collects for GRAMMO, EDEM, APOLLO and ERATO). On that basis public-performance fees to those societies are not expected for this music. • Your responsibility. The exemption applies only to StoreWave-generated and public-library tracks. If you also play other music (radio, streaming services, your own uploads), fees for that music remain your responsibility, and you should not mix it into a StoreWave playlist without checking your licensing position. • No guarantee on third-party positions. We cannot control how a collecting society, authority or court interprets its repertoire or rights, and we do not give legal advice. We recommend keeping your invoices and play records as evidence. • AI output. AI-generated audio may resemble existing works by coincidence. We do not warrant that output is free of third-party rights or that copyright subsists in it. Do not prompt the service to imitate a named artist, song or voice.
11. Your content and promotions
You keep ownership of the text, recordings and other content you provide. You grant us the licence needed to host, process and play it to provide the service. You warrant that you have all rights to it, that it is lawful, truthful and not misleading, that it complies with advertising and consumer rules, and that you have permission from anyone whose voice or personal data appears in uploaded recordings.
12. Acceptable use
You must not: upload unlawful, infringing, hateful or deceptive content; try to imitate a real person's voice without their consent; resell, sublicense or stream generated music outside your business premises or as a standalone music product; scrape, reverse engineer or overload the service; share your account; or bypass credit, store or concurrency limits.
13. Our intellectual property
We and our licensors own the platform, software, brand and designs. These terms give you only a right to use the service during your subscription.
14. Availability and the player
We aim for a reliable service but do not guarantee uninterrupted operation. The player is a web application that depends on your device, browser and internet connection. Maintenance, supplier outages or events beyond our control can interrupt service.
15. Data protection
Our handling of personal data is described in the Privacy Policy and GDPR Rights page. Where you put personal data into your content, we act as your processor and the data processing terms available on request apply.
16. Disclaimer
To the extent permitted by law, the service is provided "as is" and "as available" without warranties of any kind, including fitness for a particular purpose, uninterrupted use or that generated music will meet your expectations.
17. Limitation of liability
To the extent permitted by law: (a) we are not liable for indirect or consequential loss, loss of profit, revenue, goodwill or data; and (b) our total liability arising from the service in any 12-month period is limited to the fees you paid us in that period. Nothing in these terms limits liability that cannot be limited by law, including for fraud, wilful misconduct or death or personal injury caused by negligence.
18. Indemnity
You will indemnify us against third-party claims, losses and reasonable costs arising from your content or your breach of these terms, to the extent permitted by law.
19. Suspension and termination
We may suspend or end your account immediately if you materially breach these terms, abuse the service, or fail to pay, and, on notice, for any other reason with a pro-rata refund of prepaid fees. You may stop using the service and delete your account at any time. Sections that by nature should survive termination continue to apply.
20. Changes to these terms
We may update these terms. We will give at least 30 days' notice of material changes by email or in the app. Continuing to use the service after the effective date means you accept them.
21. Governing law and disputes
These terms and any dispute arising from them are governed by the laws of the Province of Ontario and the federal laws of Canada applicable there, excluding conflict-of-law rules and the UN Convention on Contracts for the International Sale of Goods. The courts of Toronto, Ontario have exclusive jurisdiction. We will first try to resolve disputes in good faith by direct discussion.
22. General
These terms are the entire agreement on the service. If a provision is invalid, the rest remains in force. You may not assign the agreement without our consent; we may assign it to an affiliate or successor. Neither party is liable for delay caused by events beyond its reasonable control. We may send notices to the email on your account. This agreement is made in English; Greek versions are provided for convenience and the English text prevails in a conflict.
23. Contact
RocketSavvy, Toronto, Ontario, Canada. Contact us through the details published at rocketsavvy.com.